Returns & Exchanges
We want you to be fully satisfied with your QPR Official Store purchase; however, if you are not happy with your items, you can return them within 28 days of delivery for a full refund or exchange. Items must be in original condition with all tags attached, excluding personalized jerseys or hygiene-sensitive products.
Complete the Returns Form
Locate the returns note included in your original parcel and mark the items you wish to return along with the reason for the request.
Package Your Items
Securely pack the products in their original packaging, ensuring all official merchandise tags and holographic stickers remain intact.
Ship to the Stadium Store
Send your package via a tracked courier service to the QPR Official Store Returns Department at Loftus Road Stadium to ensure safe delivery.
Processing and Refund
Once our team inspects your return, we will process your refund or dispatch your exchange item within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing